saya77 Privacy Policy

saya77 ("we," "us," "our") operates an online gaming platform at saya77.app, serving Filipino players across the Philippines. This Privacy Policy explains our practices with respect to personal information — what we collect, why we collect it, how it is used, and your rights in relation to it.

We are committed to handling personal data responsibly. This Policy applies to all users of the saya77 website and mobile application, including registered players and visitors who browse without creating an account.

saya77 collects personal information through several channels:

Information you provide directly:

• Full legal name, date of birth, and contact details (email address, mobile number) during registration
• Identity documents (government-issued ID, proof of address) submitted as part of KYC verification
• Payment information necessary to process deposits and withdrawals in Philippine Peso, including bank account details or e-wallet references where applicable
• Communications you send to the support team

Information collected automatically:

• Device information (device type, operating system, browser type)
• IP address and approximate geographic location
• Session activity — pages visited, games accessed, time spent on platform
• Log data associated with your account activity including logins, deposits, bets placed, and withdrawals

We do not collect sensitive financial information such as full card numbers. Payment processing is handled by third-party payment providers who operate under their own security and privacy standards.

saya77 uses the personal information we collect for the following purposes:

• Account management — creating and maintaining your saya77 account, authenticating logins, and managing your profile
• Identity verification — confirming that you meet the 21+ age requirement and that your account belongs to you, as required for KYC
• Transaction processing — processing deposits and withdrawals in Philippine Peso through supported Philippine payment channels
• Platform security — detecting and preventing fraud, unauthorised account access, and other prohibited activities outlined in the Terms and Conditions
• Responsible gaming — monitoring gameplay patterns to support responsible gaming tools, including session limits and self-exclusion features
• Communications — sending account-related notifications such as transaction confirmations, security alerts, and, where you have opted in, promotional information about saya77 offers
• Platform improvement — analysing aggregated usage data to understand how the platform performs and how it can be improved for Filipino players
• Legal compliance — meeting any legal obligations that require data to be retained or disclosed

saya77 does not use personal data for automated decision-making that produces legal effects on players, and we do not build personal profiles for sale to advertisers.

saya77 processes personal data on the following bases:

• Contractual necessity — processing required to deliver the services you signed up for, including account operation, gameplay, and transaction processing
• Legal obligation — processing required to comply with applicable laws, including identity verification requirements for online gaming
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights
• Consent — for optional communications such as promotional emails or push notifications, where you have explicitly opted in

Where processing is based on consent, you may withdraw that consent at any time without affecting any prior processing.

saya77 does not sell your personal information. We may share your data with the following categories of third parties, strictly for the purposes described:

• Payment processors — Philippine banking partners and e-wallet providers that facilitate deposits and withdrawals in PHP. These parties receive only the data necessary to complete your transaction.
• Identity verification providers — services that assist with KYC document verification. Data submitted is used solely for this purpose.
• Platform service providers — technical partners who host, maintain, or operate parts of the saya77 platform under contractual data protection obligations.
• Legal authorities — where required by law or in response to a valid legal request from Philippine authorities.

Any third party receiving data from saya77 is required to handle it in accordance with applicable data protection standards and is prohibited from using it for their own marketing or commercial purposes.

saya77 takes the security of your personal data seriously. The following measures are in place to protect your information:

• SSL/TLS encryption on all connections between your device and the saya77 platform, protecting data in transit
• OTP (one-time password) verification for login and sensitive account actions such as password changes and withdrawal requests
• Access controls within saya77's systems to limit access to personal data to those who need it for specific functions
• Secure storage for identity documents submitted during KYC, with access restricted and logged

While saya77 implements these and other reasonable security measures, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for logging out of your account on shared devices. If you suspect your account has been accessed without your authorisation, contact the support team immediately at [email protected].

saya77 retains personal data for as long as your account is active and for a reasonable period afterward to allow for the resolution of any outstanding disputes, legal obligations, or audit requirements.

Transaction and gameplay records are retained as required for financial and compliance purposes. When data is no longer needed for any applicable purpose, it is securely deleted or anonymised.

If you request account closure and there are no outstanding matters (pending withdrawals, open disputes, or legal holds), your personal data will be removed or anonymised within a reasonable timeframe following the closure of your account.

saya77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and understand how players use the site. Cookies are small text files stored on your device when you visit the platform.

The types of cookies used include:

• Essential cookies — required to keep you logged in, maintain your session, and ensure the platform functions correctly. These cannot be disabled without affecting your ability to use the platform.
• Analytics cookies — used to understand aggregate usage patterns, such as which pages are visited most frequently, to help improve the platform experience.
• Security cookies — used to detect and prevent fraudulent activity and protect account integrity.

saya77 does not use third-party advertising cookies or sell cookie data. You can manage cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.

As a player on the saya77 platform, you have the following rights with respect to your personal data:

• Access — you may request a copy of the personal information saya77 holds about you
• Correction — you may request that inaccurate or incomplete personal information be corrected
• Deletion — you may request the deletion of your personal data where it is no longer needed, subject to any legal retention obligations
• Restriction — you may request that processing of your data be restricted in certain circumstances
• Withdrawal of consent — where processing is based on consent (such as marketing communications), you may withdraw consent at any time

To exercise any of these rights, contact the saya77 support team at [email protected]. We will respond to requests within a reasonable timeframe. Note that some requests may be subject to identity verification before they can be processed.

The saya77 platform is strictly for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that an account has been registered by or on behalf of a minor, we will close the account and delete associated personal data.

Age verification is a required step during the account registration and KYC process. If you believe a minor has registered on the platform, please contact [email protected] immediately.

saya77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to how we explain our data practices. When changes are made, the revised Policy will be published on this page with an updated "Last updated" date.

For material changes, we will notify registered players via the email address on file or through a notice on the platform. Your continued use of saya77 after a Policy update constitutes acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed about how your data is handled.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the saya77 support team: